THE SHIFT SPOT
Everyone knows an employee who does the bare minimum regarding their job. They have no passion, lack enthusiasm, and don't go above and beyond for the organization in any capacity. This employee, who is quiet quitting, can be an underlying issue in your business and can infiltrate other departments and negatively impact the whole organization.
So, how do leadership teams combat quiet quitting and prevent it from happening in the first place? First, we will look at ways to avoid it and what you can do to recognize and end it in your business.
To rectify a problem permanently within your organization, you have to understand the situation thoroughly and recognize where you can troubleshoot the challenge.
What is Quiet Quitting?
It's no secret the pandemic flipped our work culture on its back. With the great resignation happening, remote work taking over, and hiring seeming impossible; a new, negative trend seems like the last thing leadership wants to hear. But, unfortunately, quiet quitting is a growing trend and one all management should watch for.
Quiet quitting is when an employee puts minimal effort into their role and job. This person needs more enthusiasm, a willingness to work hard and learn, and overall has a bad attitude toward the organization or job. This person may not see a future with their current company and no longer has the drive to do the job well.
How Quiet Quitting Works
When a person is quiet quitting, they are essentially checked out from their role. They will slowly begin to put in less effort as time evolves. Deadlines start to be missed, items fall by the wayside, and there may even be a need for more loyalty to your business. A quiet quitter may remain silent when meetings occur, refuse to work overtime when needed, or will never take on tasks outside their minimum job duties.
It's crucial to catch signs of quiet quitting early on so it does not negatively impact the morale of the department or organization. Quiet quitting can lead to a less productive team and stall your overall progress.
BurnOut
When hustle culture was all the rage, many great employees who did go above and beyond for the companies they worked for got completely burnt out. Wearing many hats, being unable to set boundaries, and constantly plugged in has done a number on our workforce. Gone are the days of 9-5 working hours. Instead, our offices are right in our homes and have blurred the lines for many professionals.
Side Hustle TakeOvers
It's no secret everyone feels the impact of inflation right now. Many professionals need to start a side hustle or take on an extra gig to make more money. With the focus shifting from one job to multiple, it's easy for corporate jobs or traditional roles to feel lackluster and not remain the main focus.
Benefit/Culture Misunderstanding
Many companies are looking to hire, and the job market is more competitive. That can be said for companies looking to retain employees too. With company culture and flexible benefits gaining popularity, some quiet quitters are just unhappy with the way they feel at work or what they are getting paid/what they are getting for benefits.
Professionals who remained at their jobs were asked to take on roles beyond their own and wear multiple hats. While asking current employees to take on additional duties can be a quick fix, it can also lead to problematic burnout if those roles aren't filled correctly. Quiet quitting quickly became the direct result of burnout.
Communication is vital in every aspect of your business, and overcoming quiet quitting is no different. When they recognize quiet quitting, a leadership team should first bring the issue to the forefront. By communicating with your staff regularly, you cannot only overcome common barriers to quiet quitting but also prevent it and help your team feel empowered.
While quiet quitting can seriously damage the progress your company wants to make, it can also be fixed and dealt with.
Identify and Address the Causes
It's essential to identify what is causing the quiet quitting in your workplace. For example, is your team burnt out? Are they feeling like they aren't being treated fairly? Are they happy with their benefits, pay, etc.? Once you get to the root cause of why staff members are quitting quietly, you can take steps to improve where pain points are.
Set Realistic Expectations
Setting realistic expectations for your employees and your organization is essential as a leadership team. If you run with a skeleton team because of resignations or hiring lulls, peel back some of those intense goals. Slowing down and taking different steps doesn't mean you will never reach your desired outcome; it just means you will get there on a different timeline than you originally thought. When you can be realistic about new expectations, your team doesn't feel like their tasks are impossible, and everything can run more smoothly in a manageable way.
Connect With a Support System
Quiet quitting may not have always been labeled "quiet quitting," but since the inception of a business, some employees have been unmotivated in their roles. So bounce ideas off peers, find a solid online networking community like The Shift Spot, and find a trustworthy mentor. There are ways to get creative and ensure quiet quitting doesn't ruin your company's morale. The Shift Spot can help you increase your leadership management and help you find the right people for your team. We also provide you with a vast network of like-minded business owners to run ideas through, chat about your struggles with and learn from.
Seek Opportunities for Growth and Development
As a business leader, but more importantly as a human, you can't expect to be perfect, and there will be mistakes made that could lead to some quiet quitting in your organization. Errors are not what matters; how you learn, grow and develop from them are. With clear communication, an understanding of why quiet quitting may happen and allowing your business to evolve, you can easily combat and prevent quiet quitting from taking down your progress.
QUIET QUITTING DOESN'T HAVE TO TAKE DOWN YOUR BUSINESS
While quiet quitting seems like it can do a number on your staff's morale and the organization's overall progress, there are great ways to prevent a cure it permanently in your organization. The Shift Spot is here to help guide you through any challenges your business may face by providing resources to help develop your company and support to help you become the best leader you can be. Learn more here.
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